Amanda Robins is the Director of Clinical Operations at the Centre for Addiction and Mental Health. She began her career at CAMH as a Research Analyst in the Social, Prevention and Health Policy Research Department after completing her Master's degree in Criminology at the University of Toronto. She moved on Research Operations in 2003, before joining the Clinical Operations team as the Manager in 2005. In her role as Director of Clinical Operations, Amanda is responsible for developing and evaluating measurement tools and indicators for the Clinical Balanced Scorecard, the CEO Goals and Objectives and the Clinical Programs Dashboard - a snapshot of clinical activity underway at CAMH. She also works closely with the Clinical Leadership Team, Decision Support, and the Executive Leadership to ensure the relevancy of indicators, and program performance and accountability.
Peggie Willett is the Director of Decision Support at the Centre for Addiction and Mental Health (CAMH). After receiving her Master's degree in measurement and evaluation, she joined the Addiction Research Foundation (one of CAMH's four founding organizations) in 1985 as a research assistant, and has been involved with - and passionate about - data ever since. As Manager of Performance Measurement she led the development of CAMH's first Balanced Scorecard, and has been involved in numerous initiatives defining and developing indicators across the organization. Peggie also co-developed and currently teaches two courses in Hospital Information Management at Ryerson University. Following an 18 month secondment to Canada Health Infoway as benefits evaluation manager, she returned to CAMH in 2005, in large part because she missed mental health and having her 'own' data.